| Computer Literacy | Not rated | 410,484 | $42,500 |
| Technical support | Not rated | 131,817 | $82,500 |
| Help Desk | Migrate | 31,055 | $62,500 |
| IT Support | Not rated | 23,076 | $67,500 |
| User Support | Not rated | 15,475 | $87,500 |
| System Support | Not rated | 11,417 | $72,500 |
| Google Docs | Maintain | 10,471 | $57,500 |
| Tech Support | Not rated | 9,982 | $97,500 |
| Software Support | Maintain | 9,637 | $77,500 |
| Software Literacy | Maintain | 8,300 | $77,500 |
| Desktop Support | Maintain | 7,616 | $57,500 |
| G Suite | Maintain | 7,427 | $82,500 |
| End-User Support | Not rated | 6,919 | $82,500 |
| Remote Access | Maintain | 5,987 | $87,500 |
| Call Handling | Maintain | 3,708 | $37,500 |
| Google Slides | Maintain | 3,157 | $97,500 |
| Instant Messaging | Not rated | 2,846 | $72,500 |
| Support Automation | Not rated | 2,613 | $107,500 |
| Remote Support | Maintain | 2,599 | $57,500 |
| Application Support | Not rated | 1,877 | $87,500 |
| Screen Capture | Maintain | 1,864 | $82,500 |
| Remote desktop | Maintain | 1,820 | $62,500 |
| Call Routing | Maintain | 1,247 | $82,500 |
| Dragon NaturallySpeaking | Migrate | 1,224 | $177,500 |
| Freshdesk | Maintain | 1,222 | $52,500 |
| System Service | Not rated | 1,218 | $72,500 |
| IT Training | Not rated | 1,060 | $62,500 |
| Call Management | Not rated | 1,056 | $47,500 |
| Hardware Repair | Not rated | 918 | $47,500 |
| User Services | Not rated | 789 | $122,500 |
| Call Monitoring Software | Not rated | 783 | $57,500 |
| Screen Sharing | Maintain | 693 | $67,500 |
| Email Client | Maintain | 637 | $62,500 |
| SaaS Configuration | Maintain | 427 | $132,500 |
| TeamViewer | Maintain | 376 | $62,500 |
| RDP | Maintain | 368 | $82,500 |
| Customer Support Systems | Maintain | 340 | $67,500 |
| Information & Communications Technology | Maintain | 285 | $107,500 |
| NICE inContact | Maintain | 210 | $77,500 |
| macOS Support | Maintain | 197 | $67,500 |
| Windows Support | Maintain | 196 | $67,500 |
| Call Log Management | Maintain | 140 | $52,500 |
| Helpdesk Management | Migrate | 139 | $97,500 |
| DaaS | Maintain | 122 | $172,500 |
| Windows File Explorer | Maintain | 113 | $52,500 |
| AnyDesk | Maintain | 82 | $62,500 |
| Computerized call calendars | Migrate | 52 | $42,500 |
| Apple Mail | Monitor | 46 | $127,500 |
| WinZip | Migrate | 46 | — |
| Cloud Virtual Desktop Operations | Maintain | 44 | — |
| Remote Desktop Management | Maintain | 42 | $107,500 |
| jalada GmbH Just Translate | Migrate | 42 | $112,500 |
| Splashtop | Maintain | 35 | $62,500 |
| NoMachine | Not rated | 28 | — |
| Support Ticket Systems | Maintain | 28 | — |
| Thunderbird | Migrate | 25 | $157,500 |
| NVIDIA GeForce Drivers | Not rated | 23 | $187,500 |
| Application Handling | Not rated | 22 | $202,500 |
| HCL Notes | Migrate | 13 | — |
| Snap-On ShopKey | Maintain | 9 | — |
| Symantec pcAnywhere | Not rated | 6 | — |
| Windows Media Player | Obsolete | 6 | — |
| Zoho Assist | Maintain | 6 | — |
| funeralOne Life Tributes | Maintain | 5 | — |
| AirSmith FlightPrompt | Monitor | 4 | — |
| Apache Guacamole | Maintain | 4 | — |
| CrossTec NetOp Remote Control | Migrate | 4 | — |
| Austin Logistics CallTech | Migrate | 3 | — |
| Command Systems ComServe | Not rated | 3 | — |
| Microsoft Hyperterminal | Not rated | 3 | — |
| Parature eTicket | Not rated | 3 | — |
| Self-Service IT Support Chatbot Operations | Invest | 3 | — |
| Gigatron StenoCAT | Migrate | 2 | — |
| Help Desk Solutions | Not rated | 2 | — |
| Novell GroupWise | Migrate | 2 | — |
| Digital Employee Experience Monitoring | Invest | 1 | — |
| IT Knowledge Base Management | Not rated | 1 | — |
| Mozilla Thunderbird | Migrate | 1 | — |
| Remote Communication Solutions | Maintain | 1 | — |
| WinRAR | Migrate | 1 | — |
| AIRMaster+ | Monitor | — | — |
| Acarda CallAssist | Not rated | — | — |
| AceTools.biz Ace Translator | Not rated | — | — |
| Aircraft noise monitoring system software | Invest | — | — |
| Axistive BigShot Screen Magnifier | Obsolete | — | — |
| EZ 2000 | Migrate | — | — |
| EZ Forms | Migrate | — | — |
| ExcelTrans Translator | Monitor | — | — |
| Fax.Plus | Not rated | — | — |
| Freedom Scientific MAGic | Maintain | — | — |
| FuneralKiosk | Monitor | — | — |
| GemCad | Maintain | — | — |
| GoodReader | Obsolete | — | — |
| Hamrick Software VueScan | Migrate | — | — |
| Mac HelpMate | Not rated | — | — |
| Microsoft NetMeeting | Not rated | — | — |
| NVIDIA RTX Studio Drivers | Maintain | — | — |
| Palbridge Ubidesk | Not rated | — | — |
| Pro Systems Client Write-Up System for Windows | Not rated | — | — |
| RealVNC | Maintain | — | — |
| Remmina | Maintain | — | — |
| Remote Workforce Endpoint Experience Optimization | Maintain | — | — |
| SBS Keystroke | Not rated | — | — |
| Symantec Norton Utilities | Not rated | — | — |
| Synapse outSPOKEN | Not rated | — | — |
| TightVNC | Migrate | — | — |
| Wide area remote control system software | Not rated | — | — |
| Words+ E Z Keys for Windows | Maintain | — | — |